As you may have noticed, we are no longer using the merchant services of PayPal due to their hostility to herbal products. They claim, quite erroneously, that we are selling products which require a prescription. In fact we are perfectly legally retailing Food Supplements which do not require a prescription. However, we can still accept payments securely by major credit cards or direct bank transfer (BACS). We hope you will bear with us and continue to order our excellent products. We do not intend to be bullied into submission and in fact this change will help us to keep us prices low. By not having to pay such excessive merchant fees we can avoid increasing them. Thank you for your support and co-operation which we truly appreciate.
We also always try to keep good stocks of popular products for rapid despatch to customers although some times we get a run on certain items on which there is a lead time from the manufacturer. Logistically, we have to strike a fine balance between estimated supply (and shelf life) and demand. If you do order a currently out-of-stock/On Back Order item then we will acknowledge your purchase and then advise when it has been despatched. Any lengthy delays will be advised and you will be offered the choice of an alternative product of equal power and value or a full refund.
Should you require any further advice, please email us>
PO Box 99 Thetford IP24 1NA